Privacy Policy

privacy

Data protection


I. Name and address of the person responsible


Responsible for data processing within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is
MLC Metal Like Ceramics GmbH.


MLC Metal Like Ceramics GmbH
Industriestr. 15
97461 Hofheim i. Ufr.
Telephone: 49 9523 502 968 0
Email: info@ml-ceramics.com
Website: www.ml-ceramics.com


II. Name and address of the data protection officer


The data protection officer of the persons responsible is:


Wolfgang Heller
MLC Metal Like Ceramics GmbH
Industriestr. 15
97461 Hofheim i. Ufr.
Telephone: 49 9523 502 968 0
Email: info@ml-ceramics.com
Website: www.ml-ceramics.com


III. General information on data processing


With the following information we would like to give you, as a visitor to our website, as a customer or prospective customer of our services, as a supplier or other affected person, an overview of the processing of your personal data by us and your rights under data protection law. Which data is processed in detail and how it is used depends largely on the desired or agreed services. Therefore, not all parts of this information will apply to you.


1. Scope of processing of personal data


In principle, we only collect and use the personal data of our customers, users of the website or other data subjects to the extent that this is necessary in the respective processing context.


2. Legal basis for processing personal data


Insofar as we obtain the consent of the data subject for the processing of personal data, Article 6 (1) (a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis.
Article 6 (1) (b) GDPR serves as the legal basis for the processing of personal data required to fulfill a contract to which the data subject is a party. This also applies to processing operations that are necessary to carry out pre-contractual measures.
Insofar as processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Article 6 (1) (c) GDPR serves as the legal basis.
In the event that vital interests of the data subject or another natural person require the processing of personal data, Article 6 Paragraph 1 lit. d GDPR serves as the legal basis.
If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and fundamental freedoms of the person concerned do not outweigh the first interest, Article 6 Paragraph 1 lit. f GDPR serves as the legal basis for the processing.


3. Data Erasure and Storage Duration


The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage no longer applies. Storage can also take place if this has been provided for by the European or national legislator in EU regulations, laws or other regulations to which the person responsible is subject. Data processing is also restricted or data is deleted if a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.


IV. Processing of personal data of business partners


1. Description and scope of data processing


In the context of cooperation with business partners, we process personal data from contact persons at customers, suppliers, interested parties, sales partners and cooperation partners (hereinafter "business partners"). In particular, the following personal data are processed:


  • Contact information, such as first and last name, business address, business telephone number, business mobile phone number, business fax number and business e-mail address,
  • payment data, such as information required to process payment transactions or to prevent fraud, including credit card information and card verification numbers,
  • further information, the processing of which is necessary as part of a project or the processing of a contractual relationship with our company and which is provided voluntarily by business partners, e.g. in the context of orders made, inquiries or details of projects,
  • personal data collected from publicly available sources, information databases or credit bureaus and
  • to the extent required by law as part of compliance screenings: date of birth, ID card and ID card numbers, information on relevant court proceedings or other legal disputes in which business partners are involved.


MLC Metal Like Ceramics processes the personal data for the following purposes:


  • Communication with business partners about products, services and projects, e.g. to process inquiries from business partners or to provide technical information about products,
  • Planning, implementation and management of the contractual business relationship between MLC Metal Like Ceramics and the business partner, e.g. to process the ordering of products and services, collect payments, for accounting and billing purposes and to carry out deliveries, maintenance work or repairs,
  • Carrying out customer surveys, marketing campaigns, market analyses, sweepstakes, competitions or similar campaigns and events,
  • Conducting customer satisfaction surveys and direct marketing,
  • Maintaining and protecting the security of our products and services and our websites, preventing and detecting security risks, fraudulent activities or other criminal or malicious activities,
  • Compliance with (i) legal requirements (e.g. tax and commercial law storage obligations, see also Section IV No. 3), (ii) existing obligations to carry out compliance screenings (to prevent white-collar crime or money laundering) and (iii) our company guidelines and industry standards and
  • Settling legal disputes, enforcing existing contracts and asserting, exercising and defending legal claims.


2. Purposes of data processing and legal bases


The processing of personal data is necessary to achieve the aforementioned purposes. Unless expressly stated otherwise when collecting personal data, the legal basis for data processing is:


  • the implementation and fulfillment of a contract with you in accordance with Article 6 (1) (b) GDPR,
  • the fulfillment of legal obligations to which MLC Metal Like Ceramics is subject under Article 6 (1) (c) GDPR, or
  • the protection of legitimate interests of MLC Metal Like Ceramics according to Art. 6 Para. 1 lit. f GDPR. The legitimate interest of MLC Metal Like Ceramics lies in the initiation, implementation and processing of the business relationship.


If you have expressly given your consent to the processing of your personal data in an individual case, this consent is the legal basis for processing in accordance with Article 6 (1) (a) GDPR.


3. Duration of storage


We process and store your personal data as long as this is necessary for the fulfillment of our contractual and legal obligations.
If the data is no longer required for the fulfillment of contractual or legal obligations, they are regularly deleted, unless their - temporary - further processing is necessary for the following purposes:


  • Fulfillment of statutory retention requirements (e.g. commercial and tax retention requirements in accordance with the German Commercial Code (HGB) and the Fiscal Code (AO)). The statutory periods for storage and documentation are usually two to ten years.
  • Preservation of evidence within the framework of the statutory statute of limitations. According to §§ 195 ff of the German Civil Code (BGB), these limitation periods can be up to 30 years, whereby the regular limitation period is 3 years.


V. Provision of the website and creation of log files


1. External Hosting


This website is hosted by an external service provider (hoster). Personal data collected on this website is stored on the host's servers. This can primarily be IP addresses, contact requests, meta and communication data, contract data, contact data, names, website access and other data generated via a website.

The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 Para. 1 lit. b DSGVO) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 Para 1 lit. f GDPR).

Our hoster will only process your data to the extent that this is necessary to fulfill its performance obligations and will follow our instructions in relation to this data.
In order to ensure data protection-compliant processing, we have concluded an order processing contract with our hoster.


2. Description and scope of data processing


Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer.
In particular, the following data is processed:

  1. Information about the browser type and version used
  2. The user's operating system
  3. The user's internet service provider
  4. The IP address of the user
  5. Date and time of access
  6. Websites from which the user's system accesses our website
  7. Websites accessed by the user's system through our website


The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.


3. Legal basis for data processing


The legal basis for the temporary storage of data and log files is Article 6 Paragraph 1 Letter f of the GDPR.


4. Purpose of data processing


The data mentioned is stored in order to enable the website to be displayed in your browser, to ensure the functionality of the website and to optimize the website. An evaluation of the data for marketing purposes does not take place in this context.
Our legitimate interest in data processing in accordance with Article 6 (1) (f) GDPR also lies in the above-mentioned purposes.


5. Duration of storage


The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
If the data is stored in log files, this is the case after 14 days. Storage beyond this is possible. In this case, the IP addresses of the users are anonymized so that it is no longer possible to assign the calling client.


6. Possibility of objection and elimination

The collection of the data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.


VI. Use of cookies


Our online offer uses cookies. Cookies are small text files that are stored on your computer when you visit our websites. We use cookies for the purpose of ensuring the use of our online offer, for marketing, for individual website optimization and to ensure IT security. Depending on their function, the cookies store data such as language settings, search terms entered or the frequency of page views.


When you visit our website, we display a so-called "cookie banner" in which you can declare your consent to the use of cookies on this website by pressing a button and make a selection of the cookies used on the website. Your selection will also be saved for future visits.


If you no longer wish to use cookies at a later date, you can change your choice of using cookies at any time by adjusting the cookie management settings in your Internet browser. In particular, you can have cookies that have already been set deleted or prevent them from being set in the future. Please note that the settings vary depending on the browser used and cannot be explained here in general terms.


Depending on their function and purpose, the use of certain cookies requires the user's consent.


Cookies, which are absolutely necessary to use our online offer, to design the website or to guarantee IT security, do not require consent. The setting of these cookies and the related processing activities are permitted by Art. 6 Para. 1 lit. f GDPR.


In contrast, cookies for all other purposes, such as for marketing or for carrying out statistical evaluations of your activities on the website, require your consent. The legal basis for data processing in this case is Article 6 (1) (a) GDPR.


The use of our range of social media and map services can result in data transmission and subsequent processing of usage data for the respective services in the USA. The basis for any processing activities is your explicitly declared declaration of consent, which you have given via the cookie banner. Your declaration of consent justifies such data processing as an exception and on a case-by-case basis in accordance with Article 49 (1) (a) GDPR. Please note that there is no comparable level of data protection in the USA as in the EU and the EEA. In particular, it is possible for government agencies to access your personal data on the basis of legal authorizations without us or you finding out about it. There are no comparable options for enforcing your own rights in the USA, so this does not appear promising.


Any data transmissions are only automated in connection with the use of our social media offering and Google's map services and with the help of the use of cookies. Further details can be found in this data protection declaration in section “XI. Use of social media plugin".

You can completely reject the use of cookies and other technologies or make individual settings. You can also revoke your consent at any time with effect for the future. Processing previously carried out remains unaffected by a revocation. Please contact our data protection officer at info@ml-ceramics.com


Overview of the cookies used on this website


This website uses cookies. We use cookies to personalize content and ads, to provide social media features and to analyze traffic to our website. We also share information about your use of our website with our social media, advertising and analytics partners. Our partners may combine this information with other data that you have provided to them or that they have collected as part of your use of the Services. Danger! Due to the case law of the ECJ, the legal basis for data transmission for the use of our social media has changed. By clicking on the "Allow cookies" field, you also agree to the data transfer to the USA. Cookies are small text files used by websites to provide a more efficient user experience.

The law allows us to store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third parties that appear on our sites.

You can change or withdraw your consent at any time from the cookie statement on our website.

Find out more about who we are, how you can contact us and how we process personal data in our privacy policy.


The cookie statement was last read on 05/06/22 by cookiebot updated:


Necessary (3)


Name Offerer purpose process Type
CookieConsent ml-ceramics.com Stores the user's consent status for cookies on the current domain. 1 year HTTP Cookie
uc_settings ml-ceramics.com saves the user's consent status for cookies on the current domain. Persistent HTML Local Storage
uc_ui_version ml-ceramics.com Stores the version number of the consent banner UI used on the current domain Persistent HTML Local Storage

Statistics (2)

Name Offerer purpose process Type
_sp_ses.# ml-ceramics.com Used by Snowplow Analytics to track how users browse and interact with a website. 1 Tag HTTP Cookie
_sp_id.# ml-ceramics.com Used by Snowplow Analytics to track how users browse and interact with a website. 2 years HTTP Cookie

Marketing (1)

Name Offerer purpose process Type
snowplowOutQueue_snowplow_ ml-ceramics.com Collects statistical data about the user's website visits, such as B. the number of visits, average time spent on the website and which pages were loaded. The purpose is to segment the users of the website based on factors such as demographics and geographic location, so that media and marketing agencies can structure and understand their target groups in order to enable tailored online advertising. Persistent HTML Local Storage

VII. Links to social networks (LinkedIn, Xing, Youtube, Facebook, Instagram)


We use references ("links") to the social networks LikedIn, Xing, Youtube, Facebook and Instagram on our website to draw attention to the services and products of MLC Metal Like Ceramics and to communicate with you as a visitor and user of this social -Media pages and our website to get in touch. We have no influence on the processing of your personal data by the respective providers when you visit the social media pages. Rather, the providers of the social networks have control over the data processing as part of the use of the respective service. This includes, for example, the storage and use of cookies on user devices and the analysis of your behavior on the social network.

You can recognize the links by the logo of the respective social network. By clicking on the logo, a direct connection is established between your browser and the server of the respective service and you are forwarded to the website of the service provider.

The legal basis for the use of links to third-party providers is Article 6 Paragraph 1 Letter f of the GDPR.

For more information about data processing on the social media sites, please refer to the privacy policy of the relevant social network:


VIII. Newsletter


1. Description and scope of data processing


a. You can subscribe to a free newsletter on our website. When registering for the newsletter, all data from the input mask, such as e-mail address, contact data and country, are transmitted to us.


In addition, the IP address and data at the time of registration are also collected during registration.


b. If you or your employer, where you are the contact person for our company, purchase goods or services from us (e.g. via our website) and enter your e-mail address in the process, we can then use it for dispatch of a newsletter. In such a case, only direct advertising for your own similar goods or services that you have already ordered or used from us will be sent via the newsletter.


There is no transfer of data to third parties in connection with data processing for sending newsletters. In addition to sending the newsletter, the data is also used to create user profiles.


2. Legal basis for data processing


The legal basis for the processing of the data after the user has registered for the newsletter is Article 6(1)(a) of the GDPR if the user has given their consent.
The legal basis for sending the newsletter as a result of the sale of goods or services is Article 6 (1) (f) GDPR.


3. Purpose of data processing


The collection of the user's e-mail address serves to deliver the newsletter.
The collection of other personal data as part of the registration process serves to prevent misuse of the services or the email address used.


4. Duration of storage


The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. The e-mail address of the user is therefore stored as long as the subscription to the newsletter is active.

The other personal data collected during the registration process will be deleted after seven days.


5. Possibility of objection and elimination


The subscription to the newsletter can be canceled by the user concerned at any time. For this purpose, there is a corresponding link in every newsletter.

This also enables a revocation of the consent to the storage of the personal data collected during the registration process.


IX. Contact form and contact via email


1. Description and scope of data processing


There are contact forms on our website which can be used for electronic contact. If a user makes use of these options, the data entered in the input mask will be transmitted to us and saved. These dates are:


  1. Name (mandatory field)
  2. contact option, e.g. E-mail address, postal address or telephone number (mandatory field depending on contact request)
  3. Your message
  4. The IP address of the user
  5. Date and time of registration


In this context, the data will not be passed on to third parties outside of MLC Metal Like Ceramics. The data will only be used to process correspondence.


2. Legal basis for data processing


The legal basis for processing the data is Article 6(1)(a) GDPR if the user has given their consent.
The legal basis for the processing of the data transmitted in the course of sending an e-mail is Article 6 Paragraph 1 Letter f of the GDPR. If the e-mail contact is aimed at concluding a contract, the additional legal basis for processing is Article 6 (1) (b) GDPR.


3. Purpose of data processing


The processing of the personal data from the input mask serves us solely to process the contact. If contact is made by e-mail, this is also the necessary legitimate interest in the processing of the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.


4. Duration of storage


The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective correspondence with the user has ended and the relevant facts have been finally clarified.


5. Objection and revocation option


The user has the option to revoke his consent to the processing of personal data at any time. If the user contacts us by email, he can object to the storage of his personal data at any time. In such a case, the correspondence cannot be continued. Please send us your deletion request via e-mail info@ml-ceramics.com

All personal data that was saved in the course of making contact will be deleted in this case.


X. Use of Social Media Plugins


On our website we use so-called social plugins from companies that operate social networks. The plugins represent independent extensions of the providers of social networks. We use plugins so that visitors to our website can share content from our online offer on the individual networks and to expand the reach of our online offer.


If you do not want the providers of social networks to receive data about this online offer and possibly save or use it, you should not use the respective plugins. With the so-called 2-click solution, we protect you from your visit to our website being recorded and evaluated by social network providers by default. A transfer of personal data to the operator of a social network only takes place when using the social plugin.


Below you will find information on the individual plugins used on our website.


1. LinkedIn


a. Scope of processing of personal data
Components of the social network "LinkedIn" are integrated on our website. These functions are offered by LinkedIn Ireland Limited, 77 Sir John Rogerson's Quay, Dublin 2, Ireland. By using the "InShare" button, the websites you visit are linked to your LinkedIn account and made known to other users. Data is also transmitted to LinkedIn.


Information on the further processing and use of the data by LinkedIn as well as your rights in this regard and setting options for the protection of your privacy can be found in LinkedIn's data protection declaration, which is available at https://www.linkedin.com/legal/privacy-policy?src=li-other&veh=www.linkedin.com|li-other .


b. Legal basis for processing personal data
The legal basis for forwarding personal data to LinkedIn is Art. 6 (1) lit. a GDPR.

Further information on data processing on LinkedIn can be found in LinkedIn's data protection declaration https://www.linkedin.com/legal/privacy-policy?src=li-other&veh=www.linkedin.com|li-other .


2. Xing


a. Scope of processing of personal data
Components of the "XING" service, which is operated by XING AG, Gänsemarkt 43, 20354 Hamburg, are integrated into our website. By using the XING button, the websites and content you visit are linked to your XING account and made known to other users. Data is also transmitted to XING in the process.


Information on the further processing and use of the data by Xing as well as your rights in this regard and setting options for protecting your privacy can be found in Xing's data protection declaration, which is available at https://privacy.xing.com/de/datenschutzerklaerung .


b.Legal basis for processing personal data
The legal basis for the transfer of personal data to XING is Article 6(1)(a) GDPR.

Further information on data processing on XING can be found in Xing's data protection declaration https://privacy.xing.com/de/datenschutzerklaerung .


3. Youtube


a. Scope of processing of personal data
Components of the "Youtube" service operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA are integrated into our website. YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheater Pkwy, Mountain View, CA 94043-1351, USA.


With the so-called 2-click solution, we protect you from your visit to our website being recorded and evaluated by YouTube by default. If you gave your consent to the integration and use of YouTube services when you visited our website, your personal data will be transmitted to YouTube. Information on the further processing and use of the data by YouTube/Google as well as your rights in this regard and setting options for protecting your privacy can be found in Google's data protection declaration, which is available at https://www.google.de/intl/de/policies/privacy/ .


b. Legal basis for processing personal data
The legal basis for forwarding personal data to YouTube is Art. 6 (1) (a) GDPR.
You can find more information on this in the data protection declaration of YouTube/Google https://www.google.de/intl/de/policies/privacy/ .


c. purpose of data processing
With regard to the purpose of processing your data and its use by YouTube itself, we refer to the data protection declaration of YouTube/Google https://www.google.de/intl/de/policies/privacy/ .


i.e. Duration of storage, possibility of objection and removal
With regard to the duration of storage as well as objection and removal options on YouTube, we refer to the data protection declaration of YouTube/Google https://www.google.de/intl/de/policies/privacy/ .


4.Facebook


a. Scope of processing of personal data
This online offer also links to the services of the company "Facebook Ireland Ltd." (hereinafter "Facebook").


When you visit our Facebook fan page, Facebook records in particular your IP address and, if applicable, other information that is available on your PC in the form of cookies. This information is used to provide us, as the owner of the Facebook fan page, with statistical information about the use of the Facebook page.


The data collected about you in this context will be processed by Facebook and may be transferred to countries outside the European Union. We would like to point out that Facebook is responsible under data protection law for the corresponding transmission and subsequent processing operations. What specific data Facebook receives and how it is used is described in general terms in Facebook's privacy policy. You can find more information on this in Facebook's privacy policy: http://de-de.facebook.com/about/privacy


b. Legal basis for processing personal data
The legal basis for the transfer of personal data to Facebook is Article 6 Paragraph 1 Letter b of the GDPR, insofar as you use the services as intended. In addition, Art. 6 Para. 1 lit. f GDPR applies.


5.Instagram


a. Scope of processing of personal data
Components of the "Instagram" service are integrated on our pages, which is a technical platform and service of Facebook Ireland Ltd., 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland.

Basically, when you access an Instagram page, the IP address assigned to your device is transmitted to Facebook/Instagram. Facebook/Instagram state that they only process this IP address anonymously and delete it after 90 days. Additional information about the end devices of users is only stored within the scope of the use of intended functions such as the registration notification.


Information on the further processing and use of the data by Instagram as well as your rights in this regard and setting options for the protection of your privacy can be found in Instagram's data protection declaration, which is available at https://help.instagram.com/519522125107875?helpref=page_content .


b. Legal basis for processing personal data
The legal basis for the transfer of personal data to Instagram is Article 6(1)(b) GDPR, insofar as you use the services as intended. In addition, Art. 6 Para. 1 lit. f GDPR applies.


XI. Web analysis by Google Analytics


1.Google Analytics


This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

The storage of Google Analytics cookies and the use of this analysis tool are based on Article 6 Paragraph 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. If a corresponding consent was requested (e.g. consent to the storage of cookies), processing takes place exclusively on the basis of Article 6 (1) (a) GDPR; the consent can be revoked at any time.

2. IP anonymization


We have activated the IP anonymization function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

3. Browser plugin


You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=de.

4. Objection to Data Collection


You can prevent Google Analytics from collecting your data by using the opt-out function of the cookie query:
Disable Google Analytics

You can find more information on how Google Analytics handles user data in the Google data protection declaration: https://support.google.com/analytics/answer/6004245?hl=de.

5. Order Processing


We have concluded an order processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

6. Demographics in Google Analytics


This website uses the "demographic characteristics" function of Google Analytics. This allows reports to be created that contain statements about the age, gender and interests of the site visitors. This data comes from interest-based advertising from Google and visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the point "Objection to data collection".

7. Duration of storage


Data stored by Google at the user and event level that is linked to cookies, user identifiers (e.g. User ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) are anonymised after 26 months or deleted. You can find details on this under the following link: https://support.google.com/analytics/answer/7667196?hl=en


XII. rights of the data subject


If your personal data is processed, you are the data subject within the meaning of the GDPR and you have the following rights vis-à-vis the person responsible:

1. Right to information, correction, deletion, restriction of data processing, revocation of consent, data portability


Every data subject has the right to information in accordance with Art. 15 GDPR, the right to rectification in accordance with Art. 16 GDPR, the right to deletion in accordance with Art. 17 GDPR, the right to restriction of processing in accordance with Art. 18 DS-GVO and the right to data transferability from Art. 20 DS-GVO.


The restrictions under §§ 34 and 35 BDSG apply to the right to information and the right to erasure. In addition, there is a right of appeal to a competent data protection supervisory authority (Art. 77 GDPR in conjunction with Section 19 BDSG).

You can revoke your consent to the processing of personal data at any time. This also applies to the revocation of declarations of consent that were given to us before the GDPR came into force, i.e. before May 25, 2018. Please note that the revocation only applies to the future. Processing that took place before the revocation is not affected.

In addition, you have the right in accordance with Art. 22 DS-GVO not to be subject to fully automated decision-making. In principle, we do not use fully automated decision-making to establish, implement and terminate the business relationship. If we use these procedures in individual cases (e.g. to improve our products and services), we will inform you separately about this and your rights in this regard, provided this is required by law.


2. Right to Object


You also have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data, which is based on Art. 6 (1) lit. e GDPR (data processing in the public interest) and Art. 6 Paragraph 1 lit. f GDPR (data processing on the basis of a balance of interests) to file an objection; this also applies to profiling based on this provision within the meaning of Art. 4 No. 4 DS-GVO. If you file an objection, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms. This includes in particular if the processing is necessary to assert, exercise or defend legal claims.


3. Obligation to provide data


As part of our business relationship, you must provide the personal contract data that is required for the establishment, implementation and termination of a business relationship and for the fulfillment of the associated contractual obligations or that we are legally obliged to collect. Without this data, we will generally not be able to enter into, perform and terminate a contract with you.

The same applies to visiting our online offer and collecting usage data. Without the collection of the usage data, we and our service providers are not able to make our online offer available to you.


4. Right to lodge a complaint with a supervisory authority


Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, your place of work or the place of the alleged infringement, if you believe that the processing of your personal data violates violates the GDPR.


The supervisory authority to which the complaint was lodged will inform the complainant about the status and the results of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.


For more information and explanations regarding the above rights, please visit the website "rights for citizens' by the European Commission.



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